Privacy Policy

1. Introduction

Smart Scan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scan-session logging application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Company information
• User role and permissions

2.2 Session Data

When using our Service, we collect information related to your scan session logging activities:

• UPC codes and product information
• Incoming and outgoing session data
• Box and shipping information
• Session exports and PDF reports

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Log data and error reports
• Performance metrics

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Processing scan sessions and generating reports
• Managing user accounts and authentication
• Improving and optimizing our Service
• Responding to your requests and providing customer support
• Sending service-related communications
• Ensuring the security of our Service
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your account is protected by a password. You are responsible for maintaining the confidentiality of your password and for restricting access to your account.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

6. Sharing Your Information

We may share your information in the following circumstances:

• With your consent
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

We do not sell your personal information to third parties.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your personal information
• Restricting or objecting to processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@smrtscan.com
Phone: (786) 874-7869